XEROX-SERVICE-MONITORING-MIB

MIB Reference — IPNetwork Monitor · Updated September 09, 2026

All MIBsXEROX-SERVICE-MONITORING-MIB

Organization: Xerox Corporation - XCMI Working Group

Last Updated: 2006-03-17

Category: Xerox Printer Management

Description: Monitors Xerox XCMI device services including print, copy, scan, and fax operational status.

Start monitoring vendor-neutral, standards-based MIB, any SNMPv3-capable network device (SNMP engine identity/boot/clock status) with a free 30-day trial of IPNetwork Monitor. Import MIBs, browse SNMP OIDs, create custom SNMP monitors, configure alerts, and monitor any SNMP-enabled network device from a single console.

What Is XEROX-SERVICE-MONITORING-MIB?

The XEROX-SERVICE-MONITORING-MIB is a Xerox Corporation proprietary MIB (part of XCMI) for monitoring the application-level services running on network-accessible Xerox devices, such as print, copy, scan, and fax. It exposes a general service table describing each supported service's version and capability information, along with a queue table tracking service-specific job or request queues. Its monitoring focus is on software/service status: it lets an operator determine whether the print, copy, scan, or fax service on a device is active and functioning, and inspect queue depth to detect a stuck or backed-up service (e.g., a fax queue that isn't draining) before it becomes a user-visible outage. It explicitly builds on the IETF Network Services Monitoring MIB (RFC 1565) and IETF Host Resources MIB (RFC 2790) conventions cited in its module description. It is deployed on Xerox network printers and multifunction devices offering multiple document services in enterprise environments, consistent with the XEROX-SERVICE-MONITORING-MIB MIB definition built on those RFC conventions.

IPNetwork Monitor allows you to monitor SNMP objects defined in XEROX-SERVICE-MONITORING-MIB. Use the built-in SNMP Monitoring Browser to explore available variables, view their current values and descriptions, and select the objects you want to monitor. You can then create SNMP monitors, configure thresholds, and receive alerts when monitored values change.

Supported Devices

  • Xerox network printer
  • Xerox multifunction device (MFD)

Monitoring Examples

An administrator polls xcmSvcMonGeneralTable/xcmSvcMonGeneralEntry to see each service's xcmSvcMonGeneralVersionID and confirm which document services (print, copy, scan, fax) are present and enabled on the device, then checks xcmSvcMonQueueTable/xcmSvcMonQueueEntry for the depth of each service's job queue. A fax or print queue whose xcmSvcMonQueueIndex count keeps growing without draining indicates that specific service has stalled even though the device overall reports as reachable.

What Can Be Monitored

  • supported service list (print/copy/scan/fax)
  • service version information
  • job queue depth per service
  • service enable/active status
Imported Objects

From HOST-RESOURCES-MIB

ProductID
hrDeviceIndexOBJECT-TYPE

From SNMPv2-CONF

MODULE-COMPLIANCE
OBJECT-GROUP

From SNMPv2-SMI

Counter32
Integer32
MODULE-IDENTITY
NOTIFICATION-TYPE
OBJECT-IDENTITY
OBJECT-TYPE

From SNMPv2-TC

DateAndTime
RowStatus
TruthValue

From XEROX-COMMON-MIB

xeroxCommonMIBOBJECT-IDENTITY

From XEROX-COMMS-ENGINE-TC

XcmCommsMgmtConditions
XcmCommsMgmtState
XcmCommsStackExtProtocol

From XEROX-GENERAL-TC

Cardinal32
Ordinal32
XcmFixedLocaleDisplayString
XcmGenSNMPv2ErrorStatus
zeroDotZeroOBJECT-IDENTITY

From XEROX-HOST-RESOURCES-EXT-TC

XcmHrDevDetailUnitClass
XcmHrDpaAvailability
XcmHrDpaConditions
XcmHrDpaState

From XEROX-SERVICE-MONITORING-TC

XcmSvcMonGroupSupport
XcmSvcMonServiceDetailClass
XcmSvcMonServiceDetailType
XcmSvcMonServiceMgmtData
XcmSvcMonServiceMgmtOperation
XcmSvcMonServiceType

How to Use in IPNetwork Monitor

Example using xcmSvcMonQueueFaultCount OID:

Select a Xerox network printers and multifunction device as the target host to create a monitor — the SNMP service should be up and running on it. Click New Monitor, then check SNMP Custom on the Favorites tab, click Next, and confirm the host. On the next page, click Select... to open the built-in SNMP MIB Browser and type xcmSvcMonQueueFaultCount into the Find box to locate it in the OID tree, selecting the specific row/instance you want to monitor since this is a table column, then select it and click OK. The current fault count of this queue. Usage: This queue fault count qualifies the operational state of the application service or the network communications path to this queue. On the monitor's Main parameters page you can set the target's SNMP port (default 161), credentials, polling interval, and other settings — see the SNMP Monitor help for details. On the State conditions and Alerting tabs, configure when the monitor should change state and trigger an alert; since this is a Counter32-type OID, Value bounds is the most useful condition here — trigger an alert if the counter increases sharply between polls relative to its normal baseline, since an unexpected spike often reflects a real change in traffic or activity. Click Finish to create the monitor; you can adjust any parameter later.
OIDs

RFC description

Monitors application services and device health for network-accessible Xerox systems and host devices.

Start monitoring Xerox network printers and multifunction devices with a free 30-day trial of IPNetwork Monitor. Import MIBs, browse SNMP OIDs, create custom SNMP monitors, configure alerts, and monitor any SNMP-enabled network device from a single console.

Download XEROX-SERVICE-MONITORING-MIB