CLJ8500-MIB :: prtgeneralserviceperson

MIB Reference — IPNetwork Monitor · Updated September 14, 2026

All MIBsCLJ8500-MIBprtgeneralserviceperson

prtgeneralserviceperson

Module: CLJ8500-MIB

OID (symbolic): CLJ8500-MIB::prtgeneralserviceperson

OID (numeric): 1.3.6.1.4.1.11.2.3.9.4.2.2.5.1.1.5

Node type: OBJECT-TYPE

Type: OCTET STRING

Access: read-write

Description: The name of the person responsible for servicing this printer. It is suggested that this string include information that would enable other humans to reach the service person, such as a phone number. As a convention to facilitate automatic notification of the service person by the agent or a network management station, the phone number, fax number or email address should be placed on a separate line starting with ASCII LF (hex 0x0A) and the ASCII text string (without the quotes): 'phone: ', 'fax: ', and 'email: ', respectively. Phone numbers may contain digits, whitespace and parentheses, which shall be ignored. Phone numbers can also include one or more ASCII comma characters(hex 2C) to indicate a two-second pause during the dialing sequence. If either the phone,fax, or email information is not available, then a line should not included for this information. NOTE: For interoperability purposes, it is advisable to use email addresses formatted according to RFC 822 requirements. Additional information: Replaces PML SYSTEM-CONTACT. The maximum supported string length is 32 characters. If the user entered string is too long, the device will store as much as possible and will return the status. This object is saved in NVRAM.

What is prtgeneralserviceperson?

This read-write octet string, also limited to 32 characters, stores the name and contact information of the person responsible for servicing the printer, following the same convention of putting a phone or fax number on a line starting with an ASCII line feed. It is the escalation-path counterpart to prtgeneralcurrentoperator, aimed at hardware-level problems like part replacement rather than day-to-day operation. For instance, when hrdevicestatus reports eHdown for a hardware fault, an admin could read prtgeneralserviceperson to find out which technician or vendor contact to page for a repair.

Examples

Walk all instances (SNMPv2c):

snmpwalk -v2c -c public <target> 1.3.6.1.4.1.11.2.3.9.4.2.2.5.1.1.5
snmpwalk -v2c -c public <target> CLJ8500-MIB::prtgeneralserviceperson

Get a specific instance (index 1):

snmpget -v2c -c public <target> 1.3.6.1.4.1.11.2.3.9.4.2.2.5.1.1.5.1
snmpget -v2c -c public <target> CLJ8500-MIB::prtgeneralserviceperson.1

Set instance 1 (SNMPv2c):

snmpset -v2c -c private <target> 1.3.6.1.4.1.11.2.3.9.4.2.2.5.1.1.5.1 s <value>

SNMPv3 example:

snmpget -v3 -l authPriv -u snmpv3-user -a SHA -A "AuthPassword1" -x AES -X "PrivPassword1" <target> prtgeneralserviceperson.1

Start monitoring HP Color LaserJet 8500 series printer with a free 30-day trial of IPNetwork Monitor. Create custom SNMP monitor using the CLJ8500-MIB::prtgeneralserviceperson OID value, configure state conditions and alerts, and monitor any HP Color LaserJet 8500 series printer from a single console.

OID Breakdown

Upper-level ancestors (6 from the standard OID tree / other modules)
Numeric OIDNameModule
1isoLANART-AGENT
1.3orgAirPair-MIB
1.3.6dodAirPair-MIB
1.3.6.1internetAirPair-MIB
1.3.6.1.4privateAirPair-MIB
1.3.6.1.4.1enterprisesAirPair-MIB
Numeric OIDNameModule
1.3.6.1.4.1.11hpCLJ8500-MIB
1.3.6.1.4.1.11.2nmCLJ8500-MIB
1.3.6.1.4.1.11.2.3hpsystemCLJ8500-MIB
1.3.6.1.4.1.11.2.3.9net_peripheralCLJ8500-MIB
1.3.6.1.4.1.11.2.3.9.4netdmCLJ8500-MIB
1.3.6.1.4.1.11.2.3.9.4.2dmCLJ8500-MIB
1.3.6.1.4.1.11.2.3.9.4.2.2printmibCLJ8500-MIB
1.3.6.1.4.1.11.2.3.9.4.2.2.5prtGeneralCLJ8500-MIB
1.3.6.1.4.1.11.2.3.9.4.2.2.5.1prtGeneralTableCLJ8500-MIB
1.3.6.1.4.1.11.2.3.9.4.2.2.5.1.1prtGeneralEntryCLJ8500-MIB
1.3.6.1.4.1.11.2.3.9.4.2.2.5.1.1.5prtgeneralservicepersonCLJ8500-MIB