AV-AES-SERVER-NOTIFICATION-MIB

All MIBs › AV-AES-SERVER-NOTIFICATION-MIB

Organization: Avaya Inc.

Last Updated: 2013-05-29

Category: Telephony and VoIP, Vendor: Avaya

Description: Defines SNMP notifications for Avaya Application Enablement Services (AES) server events and service state changes.

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What Is AV-AES-SERVER-NOTIFICATION-MIB?

AV-AES-SERVER-NOTIFICATION-MIB defines SNMP traps and supporting objects for Avaya Application Enablement Services (AES), a middleware server bridging PBX/switch telephony (CTI) with enterprise applications. The module's data centers on system maintenance and alarm events: alarm type/severity, switch connection identity, service names, and CTI (Computer Telephony Integration) link status. It is explicitly built to support monitoring of software/service health on the AES server — flagging when a CTI link goes down, when a service state changes, or when a client application's session or login fails, effectively serving as a fault/status monitoring feed rather than a performance-counter MIB. It has an implicit dependency on the standard SNMP notification framework (NOTIFICATION-TYPE conventions) and is tied to the Avaya enterprise OID tree. It is typically deployed in enterprise contact-center and unified-communications environments where AES mediates between an Avaya Communication Manager switch and CTI applications, and AV-AES-SERVER-NOTIFICATION-MIB SNMP monitoring gives operators early warning of CTI link and service-state failures.

IPNetwork Monitor allows you to monitor SNMP objects defined in AV-AES-SERVER-NOTIFICATION-MIB. Use the built-in SNMP Monitoring Browser to explore available variables, view their current values and descriptions, and select the objects you want to monitor. You can then create SNMP monitors, configure thresholds, and receive alerts when monitored values change.

Supported Devices

Avaya Application Enablement Services (AES) server

Monitoring Examples

An admin would subscribe to traps carrying avAesAlarmType and avAesEvtSrvReason to be alerted when a CTI link (identified by avAesCtiLinkNum) transitions its avAesCtiLinkStatus to down, indicating a lost connection between the AES server and the switch (avAesSwitchName / avAesSwConnIPAddress). Objects like avAesClientLogin, avAesClientIPAddress, and avAesApiName let an operator see which CTI client application triggered a service event tied to avAesServiceName. This supports troubleshooting scenarios such as a call-center application losing its telephony integration path.

What Can Be Monitored

CTI link status
alarm type and severity
switch connection state
client application login/session status
service name and state
API session identity

Imported Objects

From AV-APPLICATION-ENABLEMENT-SERVICES-MIB

avAESMibs	OBJECT-IDENTITY
avAesNotificationCompliances	OBJECT-IDENTITY
avAesNotificationGroups	OBJECT-IDENTITY
avAesNotifications	OBJECT-IDENTITY

From AV-CORE-SERVICES-MIB

csAlarmSeverity

OBJECT-TYPE

From ENTITY-MIB

entPhysicalAssetID

OBJECT-TYPE

From INET-ADDRESS-MIB

InetAddress
InetAddressType

From ITU-ALARM-TC-MIB

ItuPerceivedSeverity

From SNMPv2-CONF

MODULE-COMPLIANCE
NOTIFICATION-GROUP
OBJECT-GROUP

From SNMPv2-MIB

sysName	OBJECT-TYPE
sysObjectID	OBJECT-TYPE

From SNMPv2-SMI

Integer32
IpAddress
MODULE-IDENTITY
NOTIFICATION-TYPE
OBJECT-TYPE

From SNMPv2-TC

TEXTUAL-CONVENTION

How to Use in IPNetwork Monitor

Example using avAesMissedHeartbeats OID:

Select an Avaya Application Enablement Services (AES) server as the target host to create a monitor — the SNMP service should be up and running on it. Click New Monitor, then check SNMP Custom on the Favorites tab, click Next, and confirm the host. On the next page, click Select... to open the built-in SNMP MIB Browser and type avAesMissedHeartbeats into the Find box to locate it in the OID tree, then select it and click OK. It reports the number of missed heartbeats. On the monitor's Main parameters page you can set the target's SNMP port (default 161), credentials, polling interval, and other settings — see the SNMP Monitor help for details. On the State conditions and Alerting tabs, configure when the monitor should change state and trigger an alert; since this is an Integer32-type OID, Value bounds is the most useful condition here — trigger an alert if the count changes from its expected baseline, since that would indicate the underlying set of items changed unexpectedly. Click Finish to create the monitor; you can adjust any parameter later.

OIDs

OID symbolic	OID numeric	Type	Access	Description
avAesServerTrapMibObjects	1.3.6.1.4.1.6889.2.27.2.2.1
OCT avAesAlarmType	1.3.6.1.4.1.6889.2.27.2.2.1.1	OCTET STRING	read-only	OCTET STRING Object specifying the alarm type. Alarm types are: critical, major, minor, warning, clear
OCT avAesProductID	1.3.6.1.4.1.6889.2.27.2.2.1.2	OCTET STRING	read-only	Product ID of the server
OCT avAesEvtSrvReason	1.3.6.1.4.1.6889.2.27.2.2.1.3	OCTET STRING	read-only	AES Server alarm report - Event server error description
OCT avAesSwitchName	1.3.6.1.4.1.6889.2.27.2.2.1.4	OCTET STRING	read-only	Switch name
IP avAesSwConnIPAddress	1.3.6.1.4.1.6889.2.27.2.2.1.5	IpAddress	read-only	Switch Connection IP address
OCT avAesServiceName	1.3.6.1.4.1.6889.2.27.2.2.1.6	OCTET STRING	read-only	AES Service name
I32 avAesCtiLinkNum	1.3.6.1.4.1.6889.2.27.2.2.1.7	Integer32	read-only	AES CTI Link number
OCT avAesCtiLinkStatus	1.3.6.1.4.1.6889.2.27.2.2.1.8	OCTET STRING	read-only	AES CTI Link Status
OCT avAesClientLogin	1.3.6.1.4.1.6889.2.27.2.2.1.9	OCTET STRING	read-only	AES client login name
IPt avAesClientIPAddressType	1.3.6.1.4.1.6889.2.27.2.2.1.10	InetAddressType	read-only	The type of the internet address for the AES client IP address
IP avAesClientIPAddress	1.3.6.1.4.1.6889.2.27.2.2.1.11	InetAddress	read-only	AES client IP address
OCT avAesApiName	1.3.6.1.4.1.6889.2.27.2.2.1.12	OCTET STRING	read-only	AES API name
OCT avAesApiLinkName	1.3.6.1.4.1.6889.2.27.2.2.1.13	OCTET STRING	read-only	AES API Link name
OCT avAesSessionId	1.3.6.1.4.1.6889.2.27.2.2.1.14	OCTET STRING	read-only	Session ID
IPt avAesAepConnIpAddressType	1.3.6.1.4.1.6889.2.27.2.2.1.15	InetAddressType	read-only	The type of internet address (unknown(0), ipv4(1), ipv6(2), etc...) for the AEP Connection IP address
IP avAesAepConnIpAddress	1.3.6.1.4.1.6889.2.27.2.2.1.16	InetAddress	read-only	AEP Connection IP address
OCT avAesLinkStatus	1.3.6.1.4.1.6889.2.27.2.2.1.17	OCTET STRING	read-only	Status of a link
IPt avAesServerIpAddressType	1.3.6.1.4.1.6889.2.27.2.2.1.18	InetAddressType	read-only	The type of internet address (ipv4, ipv6, etc...) for the AES Server IP address
IP avAesServerIpAddress	1.3.6.1.4.1.6889.2.27.2.2.1.19	InetAddress	read-only	AES Server IP address
OCT avAesCertificateUsageID	1.3.6.1.4.1.6889.2.27.2.2.1.20	OCTET STRING	read-only	Alias associated with certificate used to indicate its purpose.
OCT avAesDaysRemaining	1.3.6.1.4.1.6889.2.27.2.2.1.21	OCTET STRING	read-only	Number of valid days remaining
OCT avAesLoginAccessPoint	1.3.6.1.4.1.6889.2.27.2.2.1.22	OCTET STRING	read-only	Login point of entry ie. local console or ssh
OCT avAesLoginId	1.3.6.1.4.1.6889.2.27.2.2.1.23	OCTET STRING	read-only	Login ID of the user attempting to login
OCT avAesLoginAttempts	1.3.6.1.4.1.6889.2.27.2.2.1.24	OCTET STRING	read-only	Max failed login attempts
OCT avAesLoginLimit	1.3.6.1.4.1.6889.2.27.2.2.1.25	OCTET STRING	read-only	MAx login attempts allowed be the account is locked
OCT avAesWeblmUrl	1.3.6.1.4.1.6889.2.27.2.2.1.26	OCTET STRING	read-only	URL associated with the WebLM server
OCT avAesLicenseErrorMode	1.3.6.1.4.1.6889.2.27.2.2.1.27	OCTET STRING	read-only	AES License error mode
OCT avAesLicenseErrorCode	1.3.6.1.4.1.6889.2.27.2.2.1.28	OCTET STRING	read-only	AES License error code
IPt avAesRemoteAddrType	1.3.6.1.4.1.6889.2.27.2.2.1.29	InetAddressType	read-only	The type of internet address (ipv4, ipv6, etc...) for the remote host
IP avAesRemoteAddr	1.3.6.1.4.1.6889.2.27.2.2.1.30	InetAddress	read-only	Remote host IP address
ITU avAesAlarmSeverity	1.3.6.1.4.1.6889.2.27.2.2.1.31	ItuPerceivedSeverity	read-only	Alarm severities are based on ITUPerceivedSeverity (RFC 3877)
I32 avAesMissedHeartbeatsEx	1.3.6.1.4.1.6889.2.27.2.2.1.32	Integer32	read-only	Number of missed heartbeats
AVA avAesHeartbeatType	1.3.6.1.4.1.6889.2.27.2.2.1.33	AvAesHeartbeatUsage	read-only	The service usage related to the heartbeat
OCT avAesErrorCode	1.3.6.1.4.1.6889.2.27.2.2.1.34	OCTET STRING	read-only	AES HA associated error code
OCT avAesResourceName	1.3.6.1.4.1.6889.2.27.2.2.1.35	OCTET STRING	read-only	AES HA associated resource name
OCT avAesHealthObject	1.3.6.1.4.1.6889.2.27.2.2.1.36	OCTET STRING	read-only	AES HA associated health object
avAesServerTrapMibNotifications	1.3.6.1.4.1.6889.2.27.2.2.2
avAesProcessNotifications	1.3.6.1.4.1.6889.2.27.2.2.2.1
avAesProcessNotificationsV1	1.3.6.1.4.1.6889.2.27.2.2.2.1.0
NTF avAesServiceDown	1.3.6.1.4.1.6889.2.27.2.2.2.1.0.1			AES Service died unexpectedly
NTF avAesServiceColdStart	1.3.6.1.4.1.6889.2.27.2.2.2.1.0.2			AES Service start request received
NTF avAesServiceStopped	1.3.6.1.4.1.6889.2.27.2.2.2.1.0.3			AES Service stop request received
NTF avAesAuditServiceError	1.3.6.1.4.1.6889.2.27.2.2.2.1.0.4			The audit service experienced an error
NTF avAesAuditServiceLoggingIssue	1.3.6.1.4.1.6889.2.27.2.2.2.1.0.5			The audit service experienced a logging issue.
NTF avAesHaServiceIssue	1.3.6.1.4.1.6889.2.27.2.2.2.1.0.6			The AE Services HA service experienced an issue.
avAesLinkNotifications	1.3.6.1.4.1.6889.2.27.2.2.2.2
avAesLinkNotificationsV1	1.3.6.1.4.1.6889.2.27.2.2.2.2.0
NTF avAesCtiLinkDown	1.3.6.1.4.1.6889.2.27.2.2.2.2.0.1			The CTI Link is down
NTF avAesAepConnLinkDown	1.3.6.1.4.1.6889.2.27.2.2.2.2.0.2			An AEP Connection link is down
NTF avAesWebLMConnLinkDown	1.3.6.1.4.1.6889.2.27.2.2.2.2.0.3			The WebLM Connection link is down
avAesSecurityNotifications	1.3.6.1.4.1.6889.2.27.2.2.2.3
avAesSecurityNotificationsV1	1.3.6.1.4.1.6889.2.27.2.2.2.3.0
NTF avAesClientLoginFailure	1.3.6.1.4.1.6889.2.27.2.2.2.3.0.1			An AES Client tried to login but was not authenticated.
NTF avAesCertificateFailure	1.3.6.1.4.1.6889.2.27.2.2.2.3.0.2			Specifies if a certificate is about to expire or has expired.
NTF avAesLoginFailure	1.3.6.1.4.1.6889.2.27.2.2.2.3.0.3			Indicator of login failures.
NTF avAesLoginAttemptsExceeded	1.3.6.1.4.1.6889.2.27.2.2.2.3.0.4			Indicator of login failure attempts exceeded.
avAesLicenseNotifications	1.3.6.1.4.1.6889.2.27.2.2.2.4
avAesLicenseNotificationsV1	1.3.6.1.4.1.6889.2.27.2.2.2.4.0
NTF avAesLicenseFailure	1.3.6.1.4.1.6889.2.27.2.2.2.4.0.1			Specifies if a license is about to expire or has expired.
NTF avAesGracePeriodFailure	1.3.6.1.4.1.6889.2.27.2.2.2.4.0.2			Specifies if a license grace period is about to expire or has expired.
avAesHeartbeatFailureNotifications	1.3.6.1.4.1.6889.2.27.2.2.2.5
avAesHeartbeatFailureNotificationsV1	1.3.6.1.4.1.6889.2.27.2.2.2.5.0
NTF avAesHeartbeatFailureThresholdExceeded	1.3.6.1.4.1.6889.2.27.2.2.2.5.0.1			Indicates if a heartbeat failure threshold was exceeded.
avAesNotificationCompliance	1.3.6.1.4.1.6889.2.27.2.3.3.1			The compliance statement for SNMP entities which implement this Notification MIB module.
avAesNotificationObjGroup	1.3.6.1.4.1.6889.2.27.2.3.4.1			This group defines notification objects
avAesNotificationGroup	1.3.6.1.4.1.6889.2.27.2.3.4.2			This group defines AES notification objects
avAesNotificationMIB	1.3.6.1.4.1.6889.2.27.3			This is the MIB Module for Avaya Application Enablement Services (AES) Server Traps. The MIB objects and traps are defined to support the requirements of system maintenance and alarms. Copyright (c) 2009-2013 by Avaya Inc. All rights reserved. Redistribution and use in source and binary forms of the software (Software), without modification, are permitted provided that the following conditions are met: (a) Redistributions of source code must retain the above copyright notice and the entire license. (b) Redistributions in binary form must reproduce the above copyright notice and this entire license in the documentation and/or other materials provided with the distribution. (c) Redistribution of the Software is solely for the purpose of managing and servicing Avaya products and solutions. (d) BY USING AND REDISTRIBUTING THE SOFTWARE, YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU USE THE SOFTWARE AGREE TO ALL THE TERMS AND CONDITIONS OF THIS LICENSE AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC. THIS SOFTWARE IS PROVIDED BY AVAYA INC. 'AS IS' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL AVAYA INC. BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

RFC description

Provides SNMP traps and alarms for Avaya Application Enablement Services (AES) Server for system maintenance and event notifications.

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Download AV-AES-SERVER-NOTIFICATION-MIB