CISCO-UNITY-MIB

All MIBs › CISCO-UNITY-MIB

Organization: Cisco Systems, Inc.

Last Updated: 2005-12-12

Category: Cisco Devices, Telephony and VoIP

Description: Monitors Cisco Unity voicemail and unified messaging system performance, mailbox counts, and call handler statistics.

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What Is CISCO-UNITY-MIB?

CISCO-UNITY-MIB is a Cisco vendor MIB for monitoring Cisco Unity, a unified-communications voicemail and messaging server that provides voicemail, message-waiting indication, text-to-speech, and related unified messaging services. It exposes server-level identity and version information along with per-port status for the voice ports used to handle calls, message playback/recording, and integration signaling. This is directly a hardware/software status monitoring MIB for a UC application server: it lets an administrator confirm the Cisco Unity server's software version (ciscoUnityVersion), and check whether each individual voice port (ciscoUnityPortEntry) is enabled and correctly integrated with the phone system, which reveals capacity problems or port-level failures affecting voicemail service. Because Unity ports integrate tightly with a PBX/Call Manager, this MIB typically works alongside Cisco CallManager/Unified Communications Manager MIBs and telephony integration components (e.g., ties to MWI and AMIS/VPIM messaging standards mentioned in its acronym list). It is deployed on Cisco Unity servers within an enterprise unified-communications/voicemail environment. Engineers searching for cisco unity server monitoring reference this MIB to track Cisco Unity voicemail/messaging server health via SNMP.

IPNetwork Monitor allows you to monitor SNMP objects defined in CISCO-UNITY-MIB. Use the built-in SNMP Monitoring Browser to explore available variables, view their current values and descriptions, and select the objects you want to monitor. You can then create SNMP monitors, configure thresholds, and receive alerts when monitored values change.

Supported Devices

Cisco Unity voicemail/unified messaging server

Monitoring Examples

An administrator would poll ciscoUnityTable/ciscoUnityEntry to confirm ciscoUnityName and ciscoUnityVersion match the expected deployed release, then check ciscoUnityPortTable/ciscoUnityPortEntry, keyed by ciscoUnityPortIndex/ciscoUnityPortNumber, to verify ciscoUnityPortEnabled is true and ciscoUnityPortIntegration/ciscoUnityPortExtension are correctly mapped. A port showing as disabled or with an unexpected extension mapping would indicate a voicemail port has dropped out of service, explaining calls failing to reach voicemail or MWI lamps not updating for affected mailboxes.

What Can Be Monitored

Unity server software version
voice port enabled/disabled state
voice port integration/extension mapping
port index/number identification

Imported Objects

From CISCO-SMI

ciscoMgmt

OBJECT-IDENTITY

From SNMP-FRAMEWORK-MIB

SnmpAdminString

From SNMPv2-CONF

MODULE-COMPLIANCE
NOTIFICATION-GROUP
OBJECT-GROUP

From SNMPv2-SMI

MODULE-IDENTITY
NOTIFICATION-TYPE
OBJECT-TYPE
Unsigned32

From SNMPv2-TC

DateAndTime
TEXTUAL-CONVENTION
TruthValue

OIDs

OID symbolic	OID numeric	Type	Access	Description
ciscoUnityMIB	1.3.6.1.4.1.9.9.385			The MIB Module for the management of Cisco Unity server. Cisco Unity is a Unified Communications solution that provides advanced, convergence-based communication services. The MIB presents provision and statistics information. ACRONYMS AMIS Analog Messaging Interface Standard MWI Message Waiting Indicator TRAP Telephone Record and Playback TTS Text-To-Speech UM Unified Messaging VMI Visual Messaging Interface VPIM Voice Profile for Internet Mail
ciscoUnityMIBNotifs	1.3.6.1.4.1.9.9.385.0
NTF ciscoUnityMonitoredEvent	1.3.6.1.4.1.9.9.385.0.1			This Notification contains information from the Windows Event Log concerning an event that the Event Monitoring Service is configured to monitor.
ciscoUnityMIBObjects	1.3.6.1.4.1.9.9.385.1
ciscoUnityGeneralInfo	1.3.6.1.4.1.9.9.385.1.1
ciscoUnityTable	1.3.6.1.4.1.9.9.385.1.1.1		not-accessible	The table containing information about all the Unity servers on the network visible to the local Unity server.
ciscoUnityEntry	1.3.6.1.4.1.9.9.385.1.1.1.1		not-accessible	An entry (conceptual row) in the Unity table, containing the information about a Unity server.
CIS ciscoUnityIndex	1.3.6.1.4.1.9.9.385.1.1.1.1.1	CiscoUnityIndex	not-accessible	An arbitrary integer, selected by the local Unity, which uniquely identifies a Unity server on the network.
STR ciscoUnityName	1.3.6.1.4.1.9.9.385.1.1.1.1.2	SnmpAdminString	read-only	The host name of the Unity server.
STR ciscoUnityVersion	1.3.6.1.4.1.9.9.385.1.1.1.1.3	SnmpAdminString	read-only	The version number of the Unity server software.
ciscoUnityPortTable	1.3.6.1.4.1.9.9.385.1.1.2		not-accessible	The table containing information about the configuration of ports on the local Unity server.
ciscoUnityPortEntry	1.3.6.1.4.1.9.9.385.1.1.2.1		not-accessible	An entry (conceptual row) in the Port table, containing the information about the port configuration on the local Unity server.
CIS ciscoUnityPortIndex	1.3.6.1.4.1.9.9.385.1.1.2.1.1	CiscoUnityIndex	not-accessible	An arbitrary integer, selected by the local Unity, which uniquely identifies a port on the local Unity server.
U32 ciscoUnityPortNumber	1.3.6.1.4.1.9.9.385.1.1.2.1.2	Unsigned32	read-only	The Unity voice messaging port number.
STR ciscoUnityPortIntegration	1.3.6.1.4.1.9.9.385.1.1.2.1.3	SnmpAdminString	read-only	The phone system integration to which this port belongs. This could be Cisco CallManager or a traditional PBX.
STR ciscoUnityPortExtension	1.3.6.1.4.1.9.9.385.1.1.2.1.4	SnmpAdminString	read-only	The extension for the port as assigned on the phone system.
T/F ciscoUnityPortEnabled	1.3.6.1.4.1.9.9.385.1.1.2.1.5	TruthValue	read-only	This indicates whether this port is enabled on the local Unity server.
T/F ciscoUnityPortAnswerCalls	1.3.6.1.4.1.9.9.385.1.1.2.1.6	TruthValue	read-only	This indicates whether this port is designated to answer incoming calls.
T/F ciscoUnityPortMessageNotif	1.3.6.1.4.1.9.9.385.1.1.2.1.7	TruthValue	read-only	This indicates whether this port is designated for notifying subscribers of messages.
T/F ciscoUnityPortDialoutMWI	1.3.6.1.4.1.9.9.385.1.1.2.1.8	TruthValue	read-only	This indicates whether this port is designated for turning MWIs on and off.
T/F ciscoUnityPortAMISDelivery	1.3.6.1.4.1.9.9.385.1.1.2.1.9	TruthValue	read-only	This indicates whether this port is designated for making outbound AMIS calls to deliver voice messages from Unity subscribers to users on another voice messaging system.
T/F ciscoUnityPortTRAPConnection	1.3.6.1.4.1.9.9.385.1.1.2.1.10	TruthValue	read-only	This indicates whether this port is designated for use by subscribers as a Telephone Recording And Playback (TRAP) device in Unity web applications and e-mail clients.
STR ciscoUnityPortActivity	1.3.6.1.4.1.9.9.385.1.1.2.1.11	SnmpAdminString	read-only	The port activity of the voice mail port. This value is available to monitor port activity over time. The specific value of this object is not as useful as monitoring for the changing of this value. During normal operation this value should change several times during a call. You can use this value to watch for abnormal operation that might indicate a problem with this voice mail port. For example, if you monitor this value and do not detect a change in value for a long time (like 60 minutes) it could be an indication of a problem with that voice mail port. There are other explanations as well so more investigation on the server should be conducted before taking any action with the voice mail port.
STR ciscoUnityPortObjectId	1.3.6.1.4.1.9.9.385.1.1.2.1.12	SnmpAdminString	read-only	A globally unique, system-generated identifier for a port object. The ObjectId (UUID or GUID) uniquely identifies the port for the lifetime of this port. A UUID is 128 bits long, and can guarantee uniqueness across space and time.
ciscoUnityGlobalInfo	1.3.6.1.4.1.9.9.385.1.2
CIS ciscoUnityServerState	1.3.6.1.4.1.9.9.385.1.2.1	CiscoUnityServerStatus	read-only	The current state of the local Unity server.
U32 ciscoUnityPorts	1.3.6.1.4.1.9.9.385.1.2.2	Unsigned32	read-only	The total number of ports on the local Unity server.
U32 ciscoUnityPortsActive	1.3.6.1.4.1.9.9.385.1.2.3	Unsigned32	read-only	The total number of ports that are currently active with calls.
U32 ciscoUnityPortsInbound	1.3.6.1.4.1.9.9.385.1.2.4	Unsigned32	read-only	The total number of ports that are designated to answer incoming calls.
U32 ciscoUnityPortsInboundActive	1.3.6.1.4.1.9.9.385.1.2.5	Unsigned32	read-only	The number of inbound ports that are currently active with calls.
U32 ciscoUnityPortsOutbound	1.3.6.1.4.1.9.9.385.1.2.6	Unsigned32	read-only	The total number of ports that are designated for outbound calls (includes message notification, MWI dialout and AMIS delivery).
U32 ciscoUnityPortsOutboundActive	1.3.6.1.4.1.9.9.385.1.2.7	Unsigned32	read-only	The number of outbound ports that are currently active with calls.
U32 ciscoUnityLicLanguagesMax	1.3.6.1.4.1.9.9.385.1.2.8	Unsigned32	read-only	The number of languages that Unity may use concurrently.
U32 ciscoUnityLicTTSSessionsMax	1.3.6.1.4.1.9.9.385.1.2.9	Unsigned32	read-only	The maximum number of ports licensed for Text-to-Speech operations.
U32 ciscoUnityLicSubscribersMax	1.3.6.1.4.1.9.9.385.1.2.10	Unsigned32	read-only	The maximum number of subscribers licensed.
U32 ciscoUnityLicUMSubscribersMax	1.3.6.1.4.1.9.9.385.1.2.11	Unsigned32	read-only	The maximum number of subscribers licensed for unified messaging.
U32 ciscoUnityLicVMISubscribersMax	1.3.6.1.4.1.9.9.385.1.2.12	Unsigned32	read-only	The maximum number of subscribers licensed for Visual Messaging Interface (VMI).
U32 ciscoUnityLicVoicePortsMax	1.3.6.1.4.1.9.9.385.1.2.13	Unsigned32	read-only	The maximum number of voice ports licensed.
U32 ciscoUnityLicBridgeSessionsMax	1.3.6.1.4.1.9.9.385.1.2.14	Unsigned32	read-only	The maximum number of sessions licensed for Unity Bridge on the server.
T/F ciscoUnityLicAMISIsLicensed	1.3.6.1.4.1.9.9.385.1.2.15	TruthValue	read-only	This indicates whether or not AMIS is licensed for this server.
T/F ciscoUnityLicMaxMsgRecLenIsLic	1.3.6.1.4.1.9.9.385.1.2.16	TruthValue	read-only	This indicates whether or not this server is licensed to record voice mail messages of any length.
T/F ciscoUnityLicPoolingIsEnabled	1.3.6.1.4.1.9.9.385.1.2.17	TruthValue	read-only	This indicates whether or not license pooling is enabled for this server.
T/F ciscoUnityLicVPIMIsLicensed	1.3.6.1.4.1.9.9.385.1.2.18	TruthValue	read-only	This indicates whether or not VPIM is licensed for this server.
T/F ciscoUnityLicPrimaryServerIsLic	1.3.6.1.4.1.9.9.385.1.2.19	TruthValue	read-only	This indicates whether or not this server is licensed to run as a primary/stand-alone Unity server.
T/F ciscoUnityLicSecondServerIsLic	1.3.6.1.4.1.9.9.385.1.2.20	TruthValue	read-only	This indicates whether or not a secondary (failover) server is licensed.
U32 ciscoUnityLicUtilSecondServer	1.3.6.1.4.1.9.9.385.1.2.21	Unsigned32	read-only	This indicates the current number of licensed secondary servers.
U32 ciscoUnityLicUtilSubs	1.3.6.1.4.1.9.9.385.1.2.22	Unsigned32	read-only	This indicates the current number of licensed subscribers.
U32 ciscoUnityLicUtilVMISubs	1.3.6.1.4.1.9.9.385.1.2.23	Unsigned32	read-only	This indicates the current number of subscribers that are licensed for VMI.
ciscoUnityNotificationsInfo	1.3.6.1.4.1.9.9.385.1.3
INT ciscoUnityEventType	1.3.6.1.4.1.9.9.385.1.3.1	INTEGER	accessible-for-notify	The classification on the event severity. error(1) Error events indicate significant problems that the user should know about warning(2) Warning events indicate problems that are not immediately significant, but that may indicate conditions that could cause future problems. informational(3) Information events indicate infrequent but significant successful operations.
STR ciscoUnityEventSource	1.3.6.1.4.1.9.9.385.1.3.2	SnmpAdminString	accessible-for-notify	The software that logged the event, which can be either a program name, a component of the system, or a component of a large program.
STR ciscoUnityEventCategory	1.3.6.1.4.1.9.9.385.1.3.3	SnmpAdminString	accessible-for-notify	A classification of the event by the event source.
U32 ciscoUnityEventId	1.3.6.1.4.1.9.9.385.1.3.4	Unsigned32	accessible-for-notify	A number identifying the particular event type. The EventID and EventSource can be used to troubleshoot system problems.
DAT ciscoUnityEventDate	1.3.6.1.4.1.9.9.385.1.3.5	DateAndTime	accessible-for-notify	The date and time the event occurred.
STR ciscoUnityEventUser	1.3.6.1.4.1.9.9.385.1.3.6	SnmpAdminString	accessible-for-notify	The user name of the user on whose behalf the event occurred. This name is the client ID if the event was actually caused by a server process, or the primary ID if impersonation is not taking place.
STR ciscoUnityEventComputer	1.3.6.1.4.1.9.9.385.1.3.7	SnmpAdminString	accessible-for-notify	The name of the computer where the event occurred.
STR ciscoUnityEventDescription	1.3.6.1.4.1.9.9.385.1.3.8	SnmpAdminString	accessible-for-notify	The event description indicates what happened or the significance of the event.
STR ciscoUnityEventEMSNotes	1.3.6.1.4.1.9.9.385.1.3.9	SnmpAdminString	accessible-for-notify	The contents of the notes field as entered into the EMS for this monitored event.
ciscoUnityMIBConform	1.3.6.1.4.1.9.9.385.2
ciscoUnityMIBCompliances	1.3.6.1.4.1.9.9.385.2.1
ciscoUnityMIBCompliance	1.3.6.1.4.1.9.9.385.2.1.1			The compliance statement for entities which implement the Cisco Unity MIB
ciscoUnityMIBComplianceRev1	1.3.6.1.4.1.9.9.385.2.1.2			The compliance statement for entities which implement the Cisco Unity MIB
ciscoUnityMIBGroups	1.3.6.1.4.1.9.9.385.2.2
ciscoUnityInfoGroup	1.3.6.1.4.1.9.9.385.2.2.1			A collection of objects which provide info about the local Unity server.
ciscoUnityPortInfoGroup	1.3.6.1.4.1.9.9.385.2.2.2			A collection of objects which provide info about the port configuration of a Unity server.
ciscoUnityNotificationsInfoGroup	1.3.6.1.4.1.9.9.385.2.2.3			A collection of objects which provide info about all the Notifications generated by the Cisco Unity Agent.
ciscoUnityNotificationsGroup	1.3.6.1.4.1.9.9.385.2.2.4			A collection of notifications that are generated by the CISCO UNITY MIB Agent.
ciscoUnityLicInfoGroup	1.3.6.1.4.1.9.9.385.2.2.5			A collection of objects which provide info about the local Unity server.
ciscoUnityPortInfoGroup2	1.3.6.1.4.1.9.9.385.2.2.6			A collection of objects which provide info about the port configuration of a Unity Connection server.
ciscoUnityPortInfoGroup3	1.3.6.1.4.1.9.9.385.2.2.7			A collection of objects which provide info about the port configuration of a Unity Connection server. This object group is only implemented on Cisco Unity Connection.

RFC description

Provides provisioning and statistics for Cisco Unity unified communications servers including licensing and messaging services.

Start monitoring Cisco Unity voicemail/unified messaging server with a free 30-day trial of IPNetwork Monitor. Import MIBs, browse SNMP OIDs, create custom SNMP monitors, configure alerts, and monitor any SNMP-enabled network device from a single console.

Download CISCO-UNITY-MIB

What Is CISCO-UNITY-MIB?

Supported Devices

Monitoring Examples

What Can Be Monitored

This MIB depends on

Related MIBs

RFC description