CISCO-CONTACT-CENTER-APPS-MIB :: cccaRouterCallsInQueue

MIB Reference — IPNetwork Monitor · Updated September 14, 2026

All MIBsCISCO-CONTACT-CENTER-APPS-MIBcccaRouterCallsInQueue

cccaRouterCallsInQueue

Module: CISCO-CONTACT-CENTER-APPS-MIB

OID (symbolic): CISCO-CONTACT-CENTER-APPS-MIB::cccaRouterCallsInQueue

OID (numeric): 1.3.6.1.4.1.9.9.473.1.3.1.1.8

Node type: OBJECT-TYPE

Type: Gauge32

Access: read-only

Description: The router calls in queue object indicates the total number of calls queued in all network Voice Response Units (VRUs), from the router's perspective, including those calls that are in the process of transferring to the VRU for queuing.

What is cccaRouterCallsInQueue?

Reports the total number of calls currently queued across all network Voice Response Units (VRUs), from the router's perspective, including calls still transferring to the VRU for queuing.

Examples

Walk all instances (SNMPv2c):

snmpwalk -v2c -c public <target> 1.3.6.1.4.1.9.9.473.1.3.1.1.8
snmpwalk -v2c -c public <target> CISCO-CONTACT-CENTER-APPS-MIB::cccaRouterCallsInQueue

Get a specific instance (index 1):

snmpget -v2c -c public <target> 1.3.6.1.4.1.9.9.473.1.3.1.1.8.1
snmpget -v2c -c public <target> CISCO-CONTACT-CENTER-APPS-MIB::cccaRouterCallsInQueue.1

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OID Breakdown

Upper-level ancestors (8 from the standard OID tree / other modules)
Numeric OIDNameModule
1isoLANART-AGENT
1.3orgAirPair-MIB
1.3.6dodAirPair-MIB
1.3.6.1internetAirPair-MIB
1.3.6.1.4privateAirPair-MIB
1.3.6.1.4.1enterprisesAirPair-MIB
1.3.6.1.4.1.9ciscoCAT2600-MIB
1.3.6.1.4.1.9.9ciscoMgmtCISCO-SMI
Numeric OIDNameModule
1.3.6.1.4.1.9.9.473ciscoCcaMIBCISCO-CONTACT-CENTER-APPS-MIB
1.3.6.1.4.1.9.9.473.1ciscoCcaMIBObjectsCISCO-CONTACT-CENTER-APPS-MIB
1.3.6.1.4.1.9.9.473.1.3cccaComponentInfoCISCO-CONTACT-CENTER-APPS-MIB
1.3.6.1.4.1.9.9.473.1.3.1cccaRouterTableCISCO-CONTACT-CENTER-APPS-MIB
1.3.6.1.4.1.9.9.473.1.3.1.1cccaRouterEntryCISCO-CONTACT-CENTER-APPS-MIB
1.3.6.1.4.1.9.9.473.1.3.1.1.8cccaRouterCallsInQueueCISCO-CONTACT-CENTER-APPS-MIB