CISCO-CONTACT-CENTER-APPS-MIB :: cccaDialerTalkingAgents

MIB Reference — IPNetwork Monitor · Updated September 14, 2026

All MIBsCISCO-CONTACT-CENTER-APPS-MIBcccaDialerTalkingAgents

cccaDialerTalkingAgents

Module: CISCO-CONTACT-CENTER-APPS-MIB

OID (symbolic): CISCO-CONTACT-CENTER-APPS-MIB::cccaDialerTalkingAgents

OID (numeric): 1.3.6.1.4.1.9.9.473.1.3.10.1.9

Node type: OBJECT-TYPE

Type: Gauge32

Access: read-only

Description: For an agent campaign, the dialer places calls to customers and transfers those customer calls to agents. The talking agents object indicates how many agents are currently talking in the monitored campaign skill group.

What is cccaDialerTalkingAgents?

Indicates how many agents are currently on active calls with customers in the monitored outbound campaign skill group.

Examples

Walk all instances (SNMPv2c):

snmpwalk -v2c -c public <target> 1.3.6.1.4.1.9.9.473.1.3.10.1.9
snmpwalk -v2c -c public <target> CISCO-CONTACT-CENTER-APPS-MIB::cccaDialerTalkingAgents

Get a specific instance (index 1):

snmpget -v2c -c public <target> 1.3.6.1.4.1.9.9.473.1.3.10.1.9.1
snmpget -v2c -c public <target> CISCO-CONTACT-CENTER-APPS-MIB::cccaDialerTalkingAgents.1

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OID Breakdown

Upper-level ancestors (8 from the standard OID tree / other modules)
Numeric OIDNameModule
1isoLANART-AGENT
1.3orgAirPair-MIB
1.3.6dodAirPair-MIB
1.3.6.1internetAirPair-MIB
1.3.6.1.4privateAirPair-MIB
1.3.6.1.4.1enterprisesAirPair-MIB
1.3.6.1.4.1.9ciscoCAT2600-MIB
1.3.6.1.4.1.9.9ciscoMgmtCISCO-SMI
Numeric OIDNameModule
1.3.6.1.4.1.9.9.473ciscoCcaMIBCISCO-CONTACT-CENTER-APPS-MIB
1.3.6.1.4.1.9.9.473.1ciscoCcaMIBObjectsCISCO-CONTACT-CENTER-APPS-MIB
1.3.6.1.4.1.9.9.473.1.3cccaComponentInfoCISCO-CONTACT-CENTER-APPS-MIB
1.3.6.1.4.1.9.9.473.1.3.10cccaDialerTableCISCO-CONTACT-CENTER-APPS-MIB
1.3.6.1.4.1.9.9.473.1.3.10.1cccaDialerEntryCISCO-CONTACT-CENTER-APPS-MIB
1.3.6.1.4.1.9.9.473.1.3.10.1.9cccaDialerTalkingAgentsCISCO-CONTACT-CENTER-APPS-MIB