All MIBs › CISCO-CONTACT-CENTER-APPS-MIB › cccaCtiOsCallsInProgress
cccaCtiOsCallsInProgress
Module: CISCO-CONTACT-CENTER-APPS-MIB
OID (symbolic): CISCO-CONTACT-CENTER-APPS-MIB::cccaCtiOsCallsInProgress
OID (numeric): 1.3.6.1.4.1.9.9.473.1.3.8.1.9
Node type: OBJECT-TYPE
Type: Gauge32
Access: read-only
Description: The calls in progress object indicates the total number of active calls being tracked by CTI OS. This value shows how many calls are currently being handled by CTI OS. This value should go up and down based on the call arrival rate and the agent call completion rate.
What is cccaCtiOsCallsInProgress?
Reports the total number of calls currently active and being tracked by CTI OS, rising and falling with call arrival and agent completion rates.
Examples
Walk all instances (SNMPv2c):
snmpwalk -v2c -c public <target> 1.3.6.1.4.1.9.9.473.1.3.8.1.9 snmpwalk -v2c -c public <target> CISCO-CONTACT-CENTER-APPS-MIB::cccaCtiOsCallsInProgress
Get a specific instance (index 1):
snmpget -v2c -c public <target> 1.3.6.1.4.1.9.9.473.1.3.8.1.9.1 snmpget -v2c -c public <target> CISCO-CONTACT-CENTER-APPS-MIB::cccaCtiOsCallsInProgress.1
SNMPv3 example:
snmpget -v3 -l authPriv -u snmpv3-user -a SHA -A "AuthPassword1" -x AES -X "PrivPassword1" <target> cccaCtiOsCallsInProgress.1
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OID Breakdown
Upper-level ancestors (8 from the standard OID tree / other modules)
| Numeric OID | Name | Module |
|---|---|---|
| 1 | iso | LANART-AGENT |
| 1.3 | org | AirPair-MIB |
| 1.3.6 | dod | AirPair-MIB |
| 1.3.6.1 | internet | AirPair-MIB |
| 1.3.6.1.4 | private | AirPair-MIB |
| 1.3.6.1.4.1 | enterprises | AirPair-MIB |
| 1.3.6.1.4.1.9 | cisco | CAT2600-MIB |
| 1.3.6.1.4.1.9.9 | ciscoMgmt | CISCO-SMI |
| Numeric OID | Name | Module |
|---|---|---|
| 1.3.6.1.4.1.9.9.473 | ciscoCcaMIB | CISCO-CONTACT-CENTER-APPS-MIB |
| 1.3.6.1.4.1.9.9.473.1 | ciscoCcaMIBObjects | CISCO-CONTACT-CENTER-APPS-MIB |
| 1.3.6.1.4.1.9.9.473.1.3 | cccaComponentInfo | CISCO-CONTACT-CENTER-APPS-MIB |
| 1.3.6.1.4.1.9.9.473.1.3.8 | cccaCtiOsTable | CISCO-CONTACT-CENTER-APPS-MIB |
| 1.3.6.1.4.1.9.9.473.1.3.8.1 | cccaCtiOsEntry | CISCO-CONTACT-CENTER-APPS-MIB |
| 1.3.6.1.4.1.9.9.473.1.3.8.1.9 | cccaCtiOsCallsInProgress | CISCO-CONTACT-CENTER-APPS-MIB |