AV-IC-ALARM-MIB

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Organization: Avaya, Inc.

Last Updated: 2009-11-09

Description: MIB for generating severity-graded (critical, major, minor) alarm notifications for the Avaya Interaction Center contact center platform

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What Is AV-IC-ALARM-MIB?

AV-IC-ALARM-MIB is an Avaya, Inc. proprietary MIB (built on AVAYAGEN-MIB/ITU-ALARM-TC-MIB) reporting AIC (Avaya Interaction Center?) alarm events. Its objects cover an alarm index, time, name, location, location IP address/port, critical/major/minor priority flags, description, and an alarm-event notification. As a notification MIB it lets an administrator get alerted with severity and source-location detail when an alarm fires on an Avaya AIC platform. It is deployed on Avaya, Inc. AIC (alarm-monitored) platforms. Engineers can download the AV-IC-ALARM-MIB file directly to load it into their MIB browser.

IPNetwork Monitor allows you to monitor SNMP objects defined in AV-IC-ALARM-MIB. Use the built-in SNMP Monitoring Browser to explore available variables, view their current values and descriptions, and select the objects you want to monitor. You can then create SNMP monitors, configure thresholds, and receive alerts when monitored values change.

Supported Devices

Avaya, Inc. AIC (alarm-monitored) platforms

Monitoring Examples

An administrator receives avICAlarmEvent and reads avICAlarmPriorityCritical to triage a critical alarm on an Avaya AIC platform.

What Can Be Monitored

alarm events with severity and source location

Imported Objects

From AVAYAGEN-MIB

avayaMibs	OBJECT-IDENTITY
avayaProducts	OBJECT-IDENTITY

From ITU-ALARM-TC-MIB

ItuPerceivedSeverity
ItuTrendIndication

From SNMPv2-CONF

MODULE-COMPLIANCE
NOTIFICATION-GROUP
OBJECT-GROUP

From SNMPv2-SMI

IpAddress
MODULE-IDENTITY
NOTIFICATION-TYPE
OBJECT-TYPE
TimeTicks
Unsigned32

From SNMPv2-TC

DisplayString
TimeStamp

OIDs

OID symbolic	OID numeric	Type	Access	Description
crm2	1.3.6.1.4.1.6889.1.4
ic2	1.3.6.1.4.1.6889.1.4.1
crm	1.3.6.1.4.1.6889.2.4
ic	1.3.6.1.4.1.6889.2.4.1
avICAlarmMIB	1.3.6.1.4.1.6889.2.4.1.1			MIB objects for AIC alarm
avICAlarmObjects	1.3.6.1.4.1.6889.2.4.1.1.1
avICAlarmTrapObjects	1.3.6.1.4.1.6889.2.4.1.1.1.1
U32 avICAlarmIndex	1.3.6.1.4.1.6889.2.4.1.1.1.1.1	Unsigned32	read-only	An integer that acts as an Alarm Id to uniquely identify each IC alarm. The alarm id starts at zero when the sysUpTime starts at zero.
TIK avICAlarmTime	1.3.6.1.4.1.6889.2.4.1.1.1.1.2	TimeTicks	read-only	The local Time at which Alarm was generated at the alarm source identified by avICAlarmName/avICAlarmLocation. This is a time-stamp based on alarm-generation time at the source (IC server) - not the sysUptime of the associated SNMP agent. The time value is encoded by the source as an integer.
OCT avICAlarmName	1.3.6.1.4.1.6889.2.4.1.1.1.1.3	OCTET STRING	read-only	Interface name of the alarm source entity - in form of interface name i.e. ServerName.Interface (e.g. alarm.Alarm).
OCT avICAlarmLocation	1.3.6.1.4.1.6889.2.4.1.1.1.1.4	OCTET STRING	read-only	The location (IP address and port) of the server/client from where the alarm was generated. The location is in the form of ip-address:port-number, e.g. 192.168.6.185:7001.
IP avICAlarmLocationIpAddress	1.3.6.1.4.1.6889.2.4.1.1.1.1.5	IpAddress	read-only	Ip-Address of the location of the server/client from where the alarm was generated
INT avICAlarmLocationPort	1.3.6.1.4.1.6889.2.4.1.1.1.1.6	INTEGER	read-only	IP port-number of the server/client at avICAlarmLocationIpAddress from where the alarm was generated
ITU avICAlarmPriorityCritical	1.3.6.1.4.1.6889.2.4.1.1.1.1.7	ItuPerceivedSeverity	read-only	Importance of the alarm. Pre-defined levels are emergency, high, info, low. Alarms with info priority are discarded and alarms with other priority levels are mapped as shown following - emergency --> critical(3)
ITU avICAlarmPriorityMajor	1.3.6.1.4.1.6889.2.4.1.1.1.1.8	ItuPerceivedSeverity	read-only	Importance of the alarm. Pre-defined levels are emergency, high, info, low. Alarms with info priority are discarded and alarms with other priority levels are mapped as shown following - high --> major(4)
ITU avICAlarmPriorityMinor	1.3.6.1.4.1.6889.2.4.1.1.1.1.9	ItuPerceivedSeverity	read-only	Importance of the alarm. Pre-defined levels are emergency, high, info, low. Alarms with info priority are discarded and alarms with other priority levels are mapped as shown following - low --> minor(5)
OCT avICAlarmDescription	1.3.6.1.4.1.6889.2.4.1.1.1.1.10	OCTET STRING	read-only	Textual description of this alarm. Actual cause of raising this alarm
avICAlarmNotifications	1.3.6.1.4.1.6889.2.4.1.1.2
NTF avICAlarmEvent	1.3.6.1.4.1.6889.2.4.1.1.2.1			IC Alarm event that encapsulates IC Alarm into SNMP Notification. Make sure that the object (control variable) instances are encoded as sysUpTime.0 = , snmpTrapOID.0 = avICAlarmNotifications.1 , avICAlarmTime.0=, avICAlarmName.0=, avICAlarmLocation.0=, (avICAlarmLocationIpAddress.0=, avICAlarmLocationPort.0=,) avICAlarmPriorityCritical.0= avICAlarmPriorityMajor.0= avICAlarmPriorityMinor.0= avICAlarmDescription.0= in the varbind-list of the Notification PDU.
avICAlarmConformance	1.3.6.1.4.1.6889.2.4.1.1.3
avICAlarmCompliances	1.3.6.1.4.1.6889.2.4.1.1.3.1
avICAlarmCompliance	1.3.6.1.4.1.6889.2.4.1.1.3.1.1			The compliance statement
avICAlarmGroups	1.3.6.1.4.1.6889.2.4.1.1.3.2
avICAlarmTrapObjectGroup	1.3.6.1.4.1.6889.2.4.1.1.3.2.1			These objects are required to control traps from IC Alarm Manager systems.

RFC description

Alarm management and notifications for Avaya IC communication systems with severity levels.

Start monitoring Avaya AIC (Interaction Center) alarm-monitored platforms with a free 30-day trial of IPNetwork Monitor. Import MIBs, browse SNMP OIDs, create custom SNMP monitors, configure alerts, and monitor any SNMP-enabled network device from a single console.

Download AV-IC-ALARM-MIB

What Is AV-IC-ALARM-MIB?

Supported Devices

Monitoring Examples

What Can Be Monitored

This MIB depends on

Related MIBs

RFC description