Changing the X-Mailer header in IPNetwork email notifications
Q: email notifications sent by IPNetwork have “X-Mailer: IPNetwork Monitor” header; can I change the header text?
A: yes, owners of commercial IPNetwork licenses with active Maintenance&Support subscription can set the mentioned header to a custom value.
The mentioned change requires editing OS registry. Important: any registry change can result in system or its components malfunction. By doing the below changes you understand that and proceed on your own risk. We also recommend doing registry backup copy first.
Create a .reg file
You can either create custom .reg files using the instructions below, or you can download the ipnetwork-custom-x-mailer.zip archive (703 bytes, SHA1 checksum 679d6e7c273bed8eab3ae5036a574fd629779444), containing the template files.
You should know whether your OS is 32- or 64-bit, before proceeding. To learn that, open “This PC > Properties” (the first item can be named differently in your Windows operating system). You will see a window containing something like below:

Open a Notepad or any other plain text editor and insert one of the sample texts blocks provided below. Replace the bold text with the header text you wish to use:
For 32-bit system, use the text like below:
Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\ITelSib\IPNetwork Monitor Client] "email_header_x_mailer"="Your Company Name here"
For 64-bit system, use the text like below:
Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ITelSib\IPNetwork Monitor Client] "email_header_x_mailer"="Your Company Name here"
Import .reg file
Save the file, using .reg extension, e.g. as “ipnetwork-custom-x-mailer-32bit.reg”. Open explorer, locate the newly created .reg file and double click it. Allow importing file data into registry (the system will warn against possible risks)
In case your IPNetwork installation is registered with commercial license, and its Maintenance&Support subscription is active, the change will be in effect at once. Proceed to “Settings > Email Settings” and send test email message, then inspect its headers, to verify.
Alternately, you can use “Testing” tab under any monitor’s “Alerting” tab (provided the alert uses email notifications) and click proper “Test” button, to receive email and check its headers.
Related topics
Check out our Knowledge Base where we answer questions regarding various topics. Owners of commercial IPNetwork licenses with an active Maintenance&Support subscription can set the X-Mailer header to a custom value. The custom .reg file must use the correct registry location for the operating system. The 32-bit sample uses HKEY_LOCAL_MACHINE\SOFTWARE\ITelSib\IPNetwork Monitor Client, while the 64-bit sample uses HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ITelSib\IPNetwork Monitor Client. After importing the .reg file, send a test email from Settings > Email Settings and inspect its headers, or use the Testing tab under a monitor’s Alerting tab when the alert uses email notifications.
Frequently Asked Questions
Who can set a custom X-Mailer header for IPNetwork email notifications?
Why does the article provide different registry paths for 32-bit and 64-bit systems?
How can the changed X-Mailer header be verified?