Email Settings

Settings Dialog

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Email Settings

 

E-mail

The settings on this page are:

  • “To” Email address – is an address to which regular reports and notifications are sent. You can refer to this address as $AdminMail while configuring monitors or alerts.
  • Primary mail server (SMTP) – is an SMTP server name, port number, and optional credentials. You can specify a secure connection (TLS/TLS if available, SSL). A default port is assigned for every choice, unless you choose a non-standard port.

    You can set custom “From” Email address and “Reply To” Email address to be used as the respective fields for all e-mail messages sent using the primary mail server: regular reports, e-mail alerts, network discovery reports reports, and so on. When “From” is not set, “To” address is used by default. When “Reply To” is not set, “From” address is used by default. In either case actual “From” field is available as $AdminFrom while configuring monitors or alerts. Use custom “From” address when SMTP server requires “From” to belong to its own domain and “To” address is from another domain.

  • Alternate mail server (SMTP) – is an SMTP server name, port number, “From” Email address, and optional credentials. The alternate server is optional; if present, it is used when the primary server fails to send a message. You can specify a secure connection (TLS/TLS if available, SSL). A default port is assigned for every choice, unless you choose a non-standard port.

    You can set custom “From” Email address and “Reply To” Email address to be used as the respective fields for all e-mail messages sent using the alternate mail server: regular reports, e-mail alerts, network discovery reports, and so on. When “From” is not set, “To” address is used by default. When “Reply To” is not set, “From” address is used by default. In either case actual “From” field is available as $AdminFromAlternative while configuring monitors or alerts. Use custom “From” address when SMTP server requires “From” to belong to its own domain and “To” address is from another domain.

To check whether the SMTP server settings are correct you can send a test email alert. To do this press the Send test email alert button. In the dialog displayed you will see a log of communication between IPNetwork Monitor and the SMTP server with a message stating the result (successful or failed):

Send test email alert

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Frequently Asked Questions

Check out our Knowledge Base where we answer questions regarding various topics.

What is the To Email address used for?

The To Email address is the default recipient for regular reports and notifications. It can also be referenced as the $AdminMail variable when configuring monitors or alerts.

When should a custom From address be set?

Set a custom From address when the SMTP server requires messages to come from an address in its own domain, especially when the To address belongs to another domain.

How can SMTP settings be checked?

Use the Send test email alert button. The test dialog shows the SMTP communication log and reports whether sending the test alert succeeded or failed.