How to register monitoring service?

How do I register monitoring service if IPNetwork Monitor installation process was interrupted?

Q: IPNetwork Monitor Network installation process has been interrupted by firewall blocking its communication. After installation has ended, IPNetwork’s monitoring service is missing from services list. How can I register monitoring service?

A: If monitoring service hasn’t been registered during installation for some reason, you can register it manually from command line.

Please start Windows command shell cmd.exe. Note: use right-click and select ‘Run as’ option to run cmd.exe as administrator.

You should navigate to IPNetwork Monitor installation directory to register the service. Installation directory looks like
C:\Program Files\IPNetwork Monitor
or
C:\Program Files (x86)\IPNetwork Monitor
depending on OS architecture. Among other files, file named NMSService.exe should be present in installation directory.

Run the following commands in cmd.exe window:

C:
cd "\Program Files\IPNetwork Monitor"
NMSService.exe /install

(choose appropriate installation directory name in second command from this list).

Please check services list (Control Panel -> Administrative tools -> Services) to make sure monitoring service is now listed. If it isn’t, and/or if there were error messages while running the mentioned commands, please contact our support for assistance.

Related topics

Why monitoring service stops frequently?

Frequently Asked Questions

Check out our Knowledge Base where we answer questions regarding various topics.

How can the IPNetwork monitoring service be registered manually?

Open cmd.exe as administrator, change to the IPNetwork Monitor installation directory, and run NMSService.exe /install.

Where is NMSService.exe usually located?

It is usually in C:\Program Files\IPNetwork Monitor or C:\Program Files (x86)\IPNetwork Monitor, depending on the Windows architecture.

How can I confirm the service was registered successfully?

Open Control Panel > Administrative Tools > Services and check that the IPNetwork monitoring service appears in the services list.