How shall I send you database file? It’s very large.
Q: I want to send you monitoring database file for analysis, but it’s too large to include it into email message. How shall I pass it?
A: First of all, we recommend compressing the database file(s) prior to sending them. Use utilities such as WinZip or 7-Zip, to reduce the files size and, optionally, encrypt the archive.
After that, there are several options to transmit large file:
- Use free file sharing services such as TransferNow. Note: we strongly discourage you from sending monitoring database without encryption via such services. Otherwise, you risk exposing database to public domain.
- We can set up FTP account for you to transfer data to us. You will be able to use both FTP and SFTP access (the latter is recommended, since it encrypts data being passed).
- In case none of the above suits your needs, contact us to arrange another safe data exchange option.
Related topics:
How big can monitoring database grow?
Check out our Knowledge Base where we answer questions regarding various topics. Compress the database files first, and encrypt the archive when it contains monitoring data that should not be exposed. You can use a file sharing service, or technical support can arrange an FTP or SFTP account. SFTP is preferred because it encrypts the transfer. No. Encrypt the archive before using a public file sharing service, or contact support to arrange a safer transfer method.
Frequently Asked Questions
How should a large monitoring database be prepared before sending it?
What transfer options are available for a large database file?
Is it safe to send an unencrypted database through a sharing service?